crewduo vs ServiceTitan
ServiceTitan is a public company headquartered in Glendale, California, selling field service software to residential and commercial contractors. It sells three packages - Starter, Essentials and The Works - priced per technician, all on request, with a range of 'Pro' add-ons.
ServiceTitan is built for larger contractors and sells through demos: its prices are not published, there is no self-serve trial, and its terms say ending a contract early means paying the remaining payments. crewduo publishes every price (from US$28 a month), has a free plan and a 14-day trial with no card, runs month to month, and stores data in Canada. ServiceTitan has more depth for large call-centre and payroll-heavy operations.
crewduo and ServiceTitan, line by line
All prices in US dollars: crewduo's, and ServiceTitan's as published. A tick marks a clear advantage; most lines are simply different.
| crewduo | ServiceTitan | |
|---|---|---|
| Where your data is stored | In Canada - Microsoft Azure, Toronto | Own data centres with cloud backups; the country is not stated. The privacy policy says it is US-based and may process data in the EU, UK, Canada and Australia. [4] |
| Published prices | Yes - every plan and add-on | No - every package is 'Request Pricing' [1] |
| Pricing currency | CAD or USD - you choose | USD unless agreed otherwise in writing [2] |
| Free plan | Yes - 2 users, no time limit | No [1] |
| Free trial | 14 days of the Fleet plan, no card | No self-serve trial; book a demo [1] |
| First paid plan | Van, US$28/mo (US$23/mo billed yearly) | Starter, price on request [1] |
| Users on the first paid plan | 3 | Priced per technician [1] |
| Contract | None - monthly or yearly | Term set in each order form; ending early means a fee equal to all remaining payments [2] |
| Seasonal hold | Self-serve: US$11/mo instead of the plan fee for up to 12 months, on any monthly paid plan. Data and logins kept (view only); clients can still pay | No customer pause found in its terms of use; the term is set in each order form [2] |
| Online booking | Included from Van | Scheduling Pro add-on; price not published [5] |
| AI receptionist | Add-on from US$72/mo with 500 minutes (needs a line) | AI Voice Agents in the Contact Center Pro add-on; price not published [6] |
| Payroll and commission | Timesheets, payroll export and commission on Crew | Payroll in Essentials; configurable payroll and commission tracking in The Works [1] |
| Memberships and maintenance plans | Recurring contracts from Van | Customizable memberships in The Works [1] |
| QuickBooks Online | Two-way sync on Crew | Available, enabled through your customer success manager [7] |
| Interac e-Transfer | Your e-Transfer details on invoices, and incoming transfers matched to the invoice (Van) | Not found on ServiceTitan's site |
| French interface | On every plan, including Free | The mobile app lists French in the App Store [8] |
| Offline field app | Check-in, photos, forms and signatures work offline and sync later | The field app works offline, with exceptions |
ServiceTitan's plans
| ServiceTitan plan | Price | Users |
|---|---|---|
| Starter | Request pricing | Priced per technician |
| Essentials | Request pricing | Priced per technician |
| The Works | Request pricing | Priced per technician |
ServiceTitan's terms say fees are in US dollars and non-refundable unless agreed otherwise in writing, and each customer's term is set in its order form. Sources.
| crewduo plan | Price | Users |
|---|---|---|
| Free | Free | 2 users |
| Van | $28/mo, $23/mo billed yearly | 3 users |
| Crew | $72/mo, $58/mo billed yearly | 8 users |
| Fleet | $138/mo, $110/mo billed yearly | 15 users |
In US dollars. Extra users are US$9 a month each. Full pricing and add-ons.
Where ServiceTitan is stronger
- Depth for large operations: call booking, pricebook, payroll, commission, memberships and advanced reporting in its top package.
- A public company that says it serves more than 100,000 contractors.
- A mobile app available in nine languages, French included.
- A long list of Pro add-ons for contact centres, marketing and fleet.
Where crewduo is stronger
- Prices you can see before you talk to anyone, from free.
- A free plan and a 14-day trial with no card - no demo required.
- No long contract: monthly or yearly, cancel at the end of the period.
- Online booking and recurring contracts included from Van, not separate add-ons.
- Business data stored in Canada.
- Set up in an afternoon with the setup assistant, not an implementation project.
- A seasonal hold for the off-season at US$11 a month that you start yourself.
Moving from ServiceTitan
crewduo imports clients and services from a spreadsheet export on every plan, including Free - export your customer list from ServiceTitan and bring it in. Or our team moves your history for you with white-glove migration, a one-time US$145. Check your ServiceTitan order form for its term before you cancel.
crewduo vs ServiceTitan questions
Is there a ServiceTitan alternative for small businesses?
Yes. crewduo is built for crews from one van to several: published prices from free, a 14-day trial with no card, and month-to-month billing. ServiceTitan is aimed at larger contractors and prices on request.
How much does ServiceTitan cost?
ServiceTitan does not publish its prices - every package says 'Request Pricing' and is priced per technician. crewduo publishes every price: Free, Van US$28, Crew US$72 and Fleet US$138 a month.
Can I leave ServiceTitan early?
That depends on your order form. ServiceTitan's terms of use say ending early means a termination fee equal to all remaining payments. Read your own agreement before you cancel.
Sources, checked October 1, 2026
- ServiceTitan pricing
- ServiceTitan terms of use (updated Sept 16, 2026), sections 5(a) and 5(c)
- ServiceTitan privacy policy
- ServiceTitan help: security
- ServiceTitan help: Scheduling Pro
- ServiceTitan: AI Voice Agents
- ServiceTitan help: QuickBooks Online
- ServiceTitan Mobile on the App Store (Canada)
Information about ServiceTitan comes from its own public website on October 1, 2026, except where a source is marked third-party. Prices and plans change - check ServiceTitan's site for the latest. ServiceTitan is a trademark of its owner; crewduo is not affiliated with it. Spotted something out of date? Tell us at [email protected] and we will fix it.
Try crewduo beside ServiceTitan - free
The free plan runs the work for as long as you like. Want to see everything first? There is a 14-day free trial on Fleet, our top plan with every feature - no card needed.