ServiceTitan alternatives: what to compare before you switch
ServiceTitan is a public company headquartered in Glendale, California, selling field service software to residential and commercial contractors. It sells three packages - Starter, Essentials and The Works - priced per technician, all on request, with a range of 'Pro' add-ons. Here is why owners look elsewhere, what to check in any replacement, and how the main options line up.
Common reasons to leave ServiceTitan
- Prices are only available on request.
- No self-serve trial.
- Contract terms: ending early means paying the remaining payments.
- More system than a small crew needs, with features sold as separate Pro add-ons.
Each point is from ServiceTitan's own website - see the sources.
What to check in any replacement
- The plan you'd really need. Find the features you use today, then the cheapest plan that has all of them - not the headline price.
- Users. Count the office as well as the field. One-user plans get expensive fast.
- Add-ons. Texting, a website, reviews, an AI receptionist - included, priced, or "contact us"?
- Currency and taxes. Billed in USD or CAD, and does it handle your province's GST, HST, PST or QST?
- Where your data is stored. Ask for a country, not "the cloud".
- Getting your data in and out. An import from your current app, and a full export whenever you want.
- The contract. Monthly, a 12-month commitment, or an order form with an early-termination fee.
ServiceTitan alternatives side by side
All prices in US dollars; the others' as published. Facts about each competitor are from its own website on October 1, 2026.
| crewduo | Jobber | Housecall Pro | ServiceTitan | |
|---|---|---|---|---|
| Where your data is stored | In Canada - Microsoft Azure, Toronto | On AWS; the region is not stated. The privacy policy says data may be processed in the United States and Canada. | The privacy policy says data may be stored and processed in the United States or any other country, names service providers in the US and Mexico, and says it has no facilities outside the US. | Own data centres with cloud backups; the country is not stated. The privacy policy says it is US-based and may process data in the EU, UK, Canada and Australia. |
| Pricing currency | CAD or USD - you choose | USD | USD | USD unless agreed otherwise in writing |
| Free plan | Yes - 2 users, no time limit | No | No | No |
| Free trial | 14 days of the Fleet plan, no card | 14 days of the Grow plan, no card | 14 days of the Max plan, no card | No self-serve trial; book a demo |
| First paid plan | Van, US$28/mo (US$23/mo billed yearly) | Core, US$49/mo (US$29/mo billed annually) | Basic, US$79/mo (US$59/mo billed annually) | Starter, price on request |
| Users on the first paid plan | 3 | 1 | 1 | Priced per technician |
| AI receptionist | Add-on from US$72/mo with 500 minutes (needs a line) | Add-on US$29/mo with 30 conversations, then US$0.79 each; included on Plus | CSR AI add-on; price not published | AI Voice Agents in the Contact Center Pro add-on; price not published |
| Route optimization | Crew plan, US$72/mo | Connect plan and up | Max plan only | Not verified |
| QuickBooks Online | Two-way sync on Crew | Connect plan and up | Essentials and Max | Available, enabled through your customer success manager |
| Interac e-Transfer | Your e-Transfer details on invoices, and incoming transfers matched to the invoice (Van) | We found e-Transfer only as a payment you record by hand | Not found on Housecall Pro's site | Not found on ServiceTitan's site |
| French interface | On every plan, including Free | The App Store lists English; the help centre documents Spanish | App available in English and Spanish | The mobile app lists French in the App Store |
| Offline field app | Check-in, photos, forms and signatures work offline and sync later | Partly: timers, forms, notes and attachments sync later; some features need a connection | Offline viewing | The field app works offline, with exceptions |
| Seasonal hold | Self-serve: US$11/mo instead of the plan fee for up to 12 months, on any monthly paid plan. Data and logins kept (view only); clients can still pay | Account hibernation for a nominal fee, at Jobber's discretion, per its terms of service; the fee, length and what stays available are not published | No self-serve pause or published price found; its help centre says billing is paused only after a team member speaks with the account owner by phone | No customer pause found in its terms of use; the term is set in each order form |
crewduo
Canadian field service software with data stored in Canada, a free plan, and three users from US$28 a month. Best for owner-operators and crews up to fifteen people who want published prices and to set up in an afternoon.
crewduo vs ServiceTitanJobber
Jobber is made by Octopusapp Inc. in Edmonton and is one of the best-known field service apps for small home service businesses. It prices in US dollars, includes one user on its first three plans, and puts features such as two-way texting, job costing and crew scheduling on its higher plans.
crewduo vs JobberHousecall Pro
Housecall Pro is a US-based field service app for home service businesses. It prices in US dollars, includes 1 user on Basic, 5 on Essentials and 8 on Max, and sells its websites, AI call answering (CSR AI), voice and other tools as add-ons.
crewduo vs Housecall ProWhere ServiceTitan is stronger
- Depth for large operations: call booking, pricebook, payroll, commission, memberships and advanced reporting in its top package.
- A public company that says it serves more than 100,000 contractors.
- A mobile app available in nine languages, French included.
- A long list of Pro add-ons for contact centres, marketing and fleet.
ServiceTitan alternatives questions
Why do businesses look for a ServiceTitan alternative?
The reasons we hear most, and that ServiceTitan's own website bears out: Prices are only available on request. No self-serve trial. Contract terms: ending early means paying the remaining payments. More system than a small crew needs, with features sold as separate Pro add-ons.
What is a good ServiceTitan alternative in Canada?
It depends on what you are leaving for. If you want business data stored in Canada, prices you can see in Canadian dollars, a free plan and three users from US$28 a month, crewduo fits. Jobber: Jobber is made by Octopusapp Inc. Housecall Pro: Housecall Pro is a US-based field service app for home service businesses.
Can I move my data from ServiceTitan to crewduo?
crewduo imports clients and services from a spreadsheet export on every plan, including Free - export your customer list from ServiceTitan and bring it in. Or our team moves your history for you with white-glove migration, a one-time US$145. Check your ServiceTitan order form for its term before you cancel.
Sources, checked October 1, 2026
- ServiceTitan pricing
- ServiceTitan terms of use (updated Sept 16, 2026), sections 5(a) and 5(c)
- ServiceTitan privacy policy
- ServiceTitan help: security
- ServiceTitan help: Scheduling Pro
- ServiceTitan: AI Voice Agents
- ServiceTitan help: QuickBooks Online
- ServiceTitan Mobile on the App Store (Canada)
Information about ServiceTitan comes from its own public website on October 1, 2026, except where a source is marked third-party. Prices and plans change - check ServiceTitan's site for the latest. ServiceTitan is a trademark of its owner; crewduo is not affiliated with it. Spotted something out of date? Tell us at [email protected] and we will fix it.
See if crewduo fits - the free plan has no time limit
The free plan runs the work for as long as you like. Want to see everything first? There is a 14-day free trial on Fleet, our top plan with every feature - no card needed.