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crewduo
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For plumbers and drain companies

Plumbing software for the burst pipe and the booked-out week

Drain calls, leaks, water heaters, backflow tests and the odd full repipe. crewduo keeps the emergencies moving without losing the booked work, and puts the camera footage notes, photos and test reports on the job where the office and the client can see them.

Free plan, no card Website, portal and payments from $39 a month Data stored in Canada

Set up for plumbing

Forms your technicians fill in on the phone, offline included:

  • Drain camera inspection report
  • Backflow prevention test report
  • Install handover

The setup assistant starts you with a catalogue, working hours and a starter form for plumbing, then builds the rest with you in a conversation.

What gets easier

Built around how plumbers and drain companies work

Emergencies on top of a full day

Find who is closest and free for the burst pipe, insert it, and see exactly which visits move - before anyone drives anywhere.

Schedule and dispatch

Proof of what you found

Before and after photos and a drain camera inspection form on the visit, shared with the client in their portal - fewer arguments about the bill.

The field app

Annual backflow tests

A backflow prevention test report as a custom form, and recurring contracts that bring the test back every year without anyone remembering to book it.

The field app

Big tickets, paid properly

Water heaters and repipes quoted with options the client picks, signed online, with a deposit and a payment schedule.

Invoicing and payments
Your catalogue

Services plumbers and drain companies set up in crewduo

Each service carries its price, how long it takes and the materials it uses, so quotes, bookings and invoices fill themselves in. Your prices and your names - these are examples.

Drain cleaning (main line) Kitchen or bath drain clearing Drain camera inspection Emergency burst pipe call-out Leak detection and repair Toilet repair Water heater flush and service Tank water heater replacement Tankless water heater installation Backflow prevention test Sump pump installation Backwater valve installation
Your year

Ready for the season

Spring thaw brings sump pumps and backwater valves, fall brings outdoor faucet winterization, and January brings frozen and burst pipes.

Plumbing in Canadian cities

Plans

Start free, move up when the work does

Free

Free · 2 users

An internal tool to run the work - nothing client-facing.

  • Clients, requests, quotes, jobs and visits
  • Calendar, shifts and time off
  • The mobile app, offline included

Van

$39 a month · 3 users

One van on the road: a website, a client portal and money coming in.

  • Your website, online booking and the client portal
  • Card payments, autopay and Interac matching
  • Deposits, payment schedules and reminders

Crew

$99 a month · 8 users

A crew to dispatch: routes, stock, timesheets and costing.

  • Dispatch board, map, routes and Improve this day
  • Emergency calls, gap filling and tags on everything
  • Inventory, purchase orders and resources

Compare every plan, including Fleet for several crews

FAQ

Plumbing questions

Does crewduo work for emergency plumbing?

Yes. The office can book an emergency into the day from the web app or the phone, and on the Crew plan dispatch shows who can take it and what it moves. With the AI receptionist add-on, after-hours callers with an emergency are passed to a person straight away.

Can we attach drain camera findings to the job?

Yes. Photos and files are attached to the visit, and a drain camera inspection form records what was found. Photos from finished visits can be shared with the client in their portal.

Can clients pay the plumber on site?

Yes. On the Crew plan technicians take card payments with tap to pay on the phone or a card reader. From Van, every invoice has a pay link and clients can pay in the portal; Interac e-Transfers are matched to the invoice for you.

Run your plumbing business from one app

The free plan runs the work for as long as you like. Want to see everything first? There is a 14-day free trial on Fleet, our top plan with every feature - no card needed.