Everything crewduo does, and where to find it
Grouped the way your day runs. Every feature shows the plan it starts on - and every plan above it includes the ones below.
Business website
Every paid plan comes with a full website for your business - your services, reviews, a request form and a client portal - hosted for you, with nothing extra to pay.
Hosted website, included
Your site at yourbusiness.crewduo.com - hosting, security and updates handled for you.
Themes and branding
Three themes with your logo, colour, tagline, hours and service area.
Page builder
Hero, text, photo carousel, services, team, reviews, FAQ, trust badges, call to action, map and contact sections.
Draft and publish
Work on changes privately and publish when they are ready.
Online requests and contact form
Enquiries land in your inbox, ready to become clients and requests.
Services and prices
Your catalogue on the site, with prices shown or hidden.
Search and sharing
Titles, descriptions and share images - and hidden from search until you're ready.
Review requests
Ask for a Google review after a paid invoice or a finished visit.
Online booking with live times
Clients pick a service and a real free time; you choose instant booking or confirm first.
Widgets for the site you already have
Paste one line to add a request form, a lead form or online booking to your own website.
Referral program
Client referrals with credit rewards applied to their invoices.
AI chat on your site
Answers questions and captures the request while you're on the tools.
Your own domain name
Use www.yourbusiness.ca instead of the crewduo address.
Client portal
Your clients sign in to see upcoming appointments, pay their invoices, accept quotes and request new work - day or night, without calling the office.
Code sign-in
A one-time code by email or text - no passwords for clients to manage.
Client home
Next appointment, invoices to pay and recommendations at a glance.
Upcoming and past appointments
Every visit, including ones waiting for a confirmed time.
Reschedule and cancel
Clients move visits to free times or cancel within your cutoff.
Visit photos
Photos from finished visits, shared with the client.
Invoices and statements
What's owed, what's paid, and a statement on request.
Pay online
Card payments and autopay for invoices and deposits.
Accept quotes
Review, sign and accept - with a deposit when you ask for one.
Request a service
Pick a service, a preferred date and a time of day.
Book online
New and returning clients book a free time themselves.
Shared documents
Files you share from the client's record - warranties, reports, permits.
Profile and addresses
Clients keep their contact details, addresses and access notes current.
Self sign-up
New clients create their own account from your website.
Recommendations for their home
Work you've recommended, with Remind me later or No thanks.
Refer a friend
A personal link and credit toward their invoices.
Win more work
Take requests from your website and your phone, send quotes clients can say yes to in a tap, and follow up on every job a property still needs.
Requests
Capture every enquiry - from the phone, the website or the office - in one place.
Quotes
Line items from your catalogue, discounts, taxes and a total the client understands.
Clients and properties
Every client, their addresses, contacts and history in one record.
Quotes and invoices as PDF
Email a tidy PDF from any plan, including Free.
Client options and e-signature
Clients choose optional lines and sign online or in person.
Quote templates
Save a quote you send often and start the next one from it - on the web or the phone.
Message templates
Reusable wording for quotes, reminders and follow-ups.
Branded client emails
Your logo and colour on every client email, with wording you can edit and test.
Find and merge duplicates
Spot the same client entered twice and merge them with all their history.
Duplicate for another client
Copy a quote or job to a new client in one step.
Pipeline boards
Requests, quotes and jobs as boards you move along by dragging.
Follow-up board
A board of open follow-ups you move along by dragging.
Recommendations
Log work a property needs, follow it up and turn it into quotes.
Equipment and maintenance due
What is installed at each property, and when it next needs service.
Lead capture widgets
Drop a lead form on any page you own and route it into the inbox.
Schedule and dispatch
Book visits into real availability, see every route on a map, and let crewduo suggest the best technician and the best order - including when the emergency call comes in.
Calendar
Day, week and month views, coloured by technician, team, job type or status.
Jobs and visits
One-off and repeating jobs with statuses, prerequisites and a waitlist.
Visit booking with promised windows
Find a free slot, record what you promised the client, and assign the crew.
Shifts, time off and holidays
Working hours, approved time off that blocks booking, and statutory holidays for your province.
Recurring contracts
Service agreements that generate visits and invoices on schedule, with a history of every change to their terms.
Dispatch board and timeline
Every technician's day as a row; drag a visit to hand it to someone else.
Dispatch map and routes
Each technician's route in their own colour, with numbered stops, drive times and who's closest to a job.
Improve this day
Suggested reshuffles and swaps you review before applying.
Emergency insertion and gap filling
Who can take the urgent call, and what fits a sudden gap.
Capacity lines and workload
How full each day is, and who is overloaded before it becomes overtime.
Vans and tools
Company resources, who has them, and whether they are ready.
Calendar feeds
Each person's visits on Google Calendar, Outlook or Apple Calendar.
What-if planner
Try a week's changes in a sandbox before anything touches the real schedule.
Live crew tracking
Where each technician is right now, on the dispatch map - only while clocked in, during scheduled hours or while signed in, as you choose, with a history you decide how long to keep.
Branches and service zones
Several branches with their own areas, and technicians eligible by zone.
The field app
Today's visits, directions, check-in, photos, forms, signatures and payment, in an app built for gloves-on work. It keeps working in basements and dead zones and catches up when it can.
Today and schedule
The day's visits in order, with directions and client details.
Check in and out
Arrival and departure times with location, for the office and the client.
Photos
Before, during and after, attached to the visit.
Works offline
Keeps working without signal and syncs when it is back.
Quotes, jobs and bookings
Create clients, requests, quotes and visits from the phone.
Device lock
Face or fingerprint unlock for the app.
Signatures
The client signs on the phone to accept work or confirm it is done.
Custom forms and checklists
Your own inspection and job forms, or ready-made ones for your trade.
Time clock and drive time
Clock in, breaks, clock out and time on the road, feeding timesheets.
Expenses and receipts
Log an expense with a photo of the receipt, even offline.
Time off requests
Request time off from the phone; approved time off blocks booking.
Recommendations on site
Log work a property needs, with photos, while you are there.
Tap to pay
Take card payments in person with the phone or a card reader.
My earnings
Commission earned, approved and paid, for each technician.
Live location for the office
Shares the technician's location with the dispatch map - only if the business turns live tracking on, and only in the hours it sets.
Invoicing and payments
Everything ready to bill sits in one list. Send invoices with a pay link, take card or Interac, chase what is late automatically, and keep QuickBooks or Xero in step.
Invoices
From jobs and visits, with your catalogue, discounts and taxes.
Record a payment
Cash, cheque or bank transfer recorded against the invoice.
Ready to invoice
Finished work waiting to be billed, in one list.
Online card payments
A pay link on every invoice and in the client portal, with autopay.
Interac e-Transfer
Your e-Transfer details on invoices, and transfers matched to the invoice for you.
Deposits and payment schedules
Take a deposit on acceptance and split the rest into instalments.
Reminders and late fees
Overdue invoices chased automatically, on your rules.
Print templates and work orders
Your header and footer on quotes, invoices and job sheets.
Tap to pay and card readers
In-person card payments from the phone or a reader.
Stacked sales taxes
GST, HST, PST and QST rates that combine the way provinces do, with a filing report.
Credit notes
Credit part or all of an invoice, back to the invoice or the client's account.
Scheduled and contract invoicing
Recurring contracts billed on their own schedule.
Invoice approvals
A second pair of eyes before an invoice goes out.
Job costing and margins
Cost and margin on every quote, job and contract, and a profitability report.
Reports hub
Revenue by service, product, job type and technician; money owed; taxes collected.
QuickBooks Online and Xero
Clients, invoices, payments and refunds kept in step, both ways.
Deeper reports
Longer history and the cuts a multi-crew business asks for.
Run the business
Your team and what each person can do, your catalogue, stock and purchase orders, timesheets, commission and a log of every change - set up once and kept tidy.
Team members and permissions
Invite your team; choose exactly what each role can do.
Services and products catalogue
Your prices, times and materials in one catalogue.
Dashboard
The numbers that matter, laid out the way you like.
Import from other software
Bring clients and services in from a spreadsheet or a Jobber, Housecall Pro or QuickBooks export.
Export all your data
Download everything in your account whenever you want - it's your data.
Search and notifications
Find any client or job fast; hear about what needs you.
Two-step verification
Protect every sign-in with a second step.
Custom fields and forms
Your own fields and forms, or ready-made ones for your trade.
Tags on everything
Tag clients, jobs, visits, requests, quotes and invoices your way - and filter every list by tag.
Expenses
Billable and reimbursable expenses with receipt photos.
Seasonal hold
Off-season? Pause a monthly plan for a small flat fee instead of cancelling: your data and every login stay, clients can still pay, and the plan comes back on the day you pick.
Timesheets and payroll export
Hours with overtime rules, manager approval, pay rates and a payroll file.
Inventory and purchase orders
Stock by location, suppliers, purchase orders and a restock log.
Commission
Plans, a ledger and pay periods for payroll.
Expense approval
Approve and reimburse what the crew spent.
Forms marketplace
Ready-made forms for your trade, adopted in one click.
Unified inbox
Email, texts and website enquiries in one thread per client.
File storage
Photos, documents and receipts - 2 GB on Free, up to 500 GB on Fleet.
Custom record numbering
Quote, job and invoice numbers in your own format.
Activity log and audit trail
Who changed what, and when, across the account.
Time-boxed support access
Let support into your account for a set time, and see what they did.
French, Spanish and Arabic
The app in other languages, right to left included.
Integrations
Keep your accounting in QuickBooks or Xero, put visits on everyone's own calendar, take payments through Stripe - and build your own with the API.
Stripe payments
Online card payments and payouts to your bank - crewduo takes no cut.
Email and text delivery
Quotes, invoices and reminders sent for you - nothing to set up.
Stripe card readers and tap to pay
In-person payments in the field.
QuickBooks Online
Two-way sync of clients, invoices, payments and refunds.
Xero
Two-way sync of clients, invoices, payments and credit notes.
Calendar feeds
Google Calendar, Outlook, Apple Calendar and phone calendars.
Public API and webhooks
API keys, signed webhooks and published rate limits.
Zapier
Connect crewduo to thousands of apps without code.
Import and export
Come in from Jobber, Housecall Pro or QuickBooks; leave with everything, any time.
Business phone
Give the business its own local number instead of a personal mobile. Calls ring whoever is on, texts land in the shared inbox beside the client's job history, and nothing leaves with the person who took the call.
Local business number
One number per line, for calls and texts.
Texting from your business number
Threads in the shared inbox, tied to the client.
Ring-first routing
Ring the right people in the order you set.
Call forwarding and transfer
Forward the line you advertise; hand a live call to a colleague.
Voicemail transcripts
Read the message instead of listening to it.
Missed-call auto-text
Text them back automatically before they try someone else.
Call recording
Recorded calls, purged after 90 days.
Transcripts and AI summaries
What was said and what was agreed, in seconds.
Included minutes and texts
300 or 1,000 a month per line, with clear overage.
AI receptionist
It answers in your business's voice, knows your services and service area, takes the details, finds a real free slot and books the work - then puts it on your calendar with a summary of the call.
Answers calls
In your business's voice, with your greeting.
Answers questions
Hours, service area, what you charge to come out, what you do.
Captures requests
Name, address, problem and your intake questions.
Books a real slot
Finds availability and books, or holds the slot for you to confirm.
Reschedules and cancels
For clients it recognises, within your rules.
Escalates emergencies
Passes the urgent ones to a person straight away.
Texts and web chat
The same receptionist on your texts and your website.
Transcripts and summaries
What was said, what was agreed, what it did.
Test drive before it answers
Try it on a demo line before a client ever reaches it.
AI that does the admin
The setup assistant builds your account while you describe the business, the copilot finds and changes things when you ask, and AI chat answers on your website while you're under a sink.
Setup assistant
Builds your services, prices and settings from a conversation.
AI help writing recommendations
Turns a technician's quick note into a clear recommendation.
AI Website Chat
Answers on your site and captures the request - no phone line needed.
AI Copilot
Find and change things by asking; you confirm every change.
Get your crew off spreadsheets this week
The free plan runs the work for as long as you like. Want to see everything first? There is a 14-day free trial on Fleet, our top plan with every feature - no card needed.