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Client portal

Give every client their own account

Your clients sign in to see upcoming appointments, pay their invoices, accept quotes and request new work - day or night, without calling the office.

4 of 15 on the free plan The rest from Van, $39 a month
Their account

Everything about their home, in one place

Clients sign in with a one-time code sent to their email or phone - no password to forget. They land on their next appointment, what they owe, and anything you've recommended for their home.

  • Next appointment front and centre
  • Invoices to pay and a full history, with statements
  • Their addresses, contact details and access notes, kept up to date by them
Appointments

Upcoming visits they can manage themselves

Clients see upcoming and past visits, including ones still waiting for a time. They can move a visit to another free slot or cancel within the notice you set - and see the photos from visits already done.

  • Upcoming, past and to-be-confirmed visits
  • Reschedule to real available times
  • Cancel within your cutoff
  • Photos and recommendations from each visit
Pay and ask

Pay, approve and request new work

Invoices are paid by card or Interac in a couple of taps, quotes are signed and accepted with a deposit if you ask for one, and new work starts with a request that lands straight in your inbox.

  • Pay invoices and deposits online
  • Sign and accept quotes
  • Request a service with a preferred date and time of day
  • Refer friends and earn credit, if you switch it on
All features

Client portal, feature by feature

Each one shows the plan it comes with. Compare plans.

Code sign-in

A one-time code by email or text - no passwords for clients to manage.

Van

Client home

Next appointment, invoices to pay and recommendations at a glance.

Van

Upcoming and past appointments

Every visit, including ones waiting for a confirmed time.

Van

Reschedule and cancel

Clients move visits to free times or cancel within your cutoff.

Van

Visit photos

Photos from finished visits, shared with the client.

Van

Invoices and statements

What's owed, what's paid, and a statement on request.

Free

Pay online

Card payments and autopay for invoices and deposits.

Free

Accept quotes

Review, sign and accept - with a deposit when you ask for one.

Free

Request a service

Pick a service, a preferred date and a time of day.

Free

Book online

New and returning clients book a free time themselves.

Van

Shared documents

Files you share from the client's record - warranties, reports, permits.

Van

Profile and addresses

Clients keep their contact details, addresses and access notes current.

Van

Self sign-up

New clients create their own account from your website.

Van

Recommendations for their home

Work you've recommended, with Remind me later or No thanks.

Van

Refer a friend

A personal link and credit toward their invoices.

Van

See it with your own jobs - free

The free plan runs the work for as long as you like. Want to see everything first? There is a 14-day free trial on Fleet, our top plan with every feature - no card needed.