Start free. Pay when clients start paying you.
Run the work for nothing. When you want a website, a client portal and money coming in online, move up a plan. Phone lines, the AI receptionist and the AI Copilot are add-ons - you only pay for them if you use them.
14-day free trial on Fleet - every feature, no card needed. It is the only plan with a trial; every other plan starts when you choose it. If you choose a plan during the trial, your first payment is the day the trial ends.
Free
An internal tool to run the work - nothing client-facing.
No card. No time limit.
- 2 users
- 30 visits a month
- 2 GB of photos and files
What you get:
- Clients, requests, quotes, jobs and visits
- Calendar, shifts and time off
- The mobile app, offline included
- Quotes and invoices emailed as PDF
- Payments recorded by hand
- Import your data, and export it whenever you like
Van
One van on the road: a website, a client portal and money coming in.
CAD $372 + tax billed yearly - you keep $96
- 3 users, then $12 each
- Unlimited visits
- 25 GB of photos and files
Everything in Free, plus:
- Your website, online booking and the client portal
- Card payments, autopay and Interac matching
- Deposits, payment schedules and reminders
- Recurring contracts at the price you sold
- Custom forms, signatures and the time clock
- Expenses, pipeline boards and review requests
Crew
Most popularA crew to dispatch: routes, stock, timesheets and costing.
CAD $948 + tax billed yearly - you keep $240
- 8 users, then $12 each
- Unlimited visits
- 100 GB of photos and files
Everything in Van, plus:
- Dispatch board, map, routes and Improve this day
- Emergency calls, gap filling and tags on everything
- Inventory, purchase orders and resources
- Timesheets, payroll export and commission
- Job costing, credit notes and stacked taxes
- QuickBooks or Xero two-way, tap to pay and the reports hub
Fleet
Several crews, branches and the systems around them.
CAD $1812 + tax billed yearly - you keep $456
- 15 users
- Unlimited visits
- 500 GB of photos and files
Everything in Crew, plus:
- Live crew tracking on the dispatch map
- Capacity planning, workload and a what-if planner
- Multiple branches and service zones
- Public API, webhooks and Zapier
- Activity log, audit trail and support access
- Custom numbering, deeper reports and more languages
A paid plan starts as soon as you choose it. The one free trial is the button at the top of this page. Prices exclude applicable taxes (HST/GST/QST).
Move the sliders, see the real bill
Same arithmetic as the invoice: the plan, the seats past what it covers, and any add-on you switch on. Nothing hidden, nothing "contact us".
Only what your shop actually needs
Each group has one option running at a time - move up in July and back down in November. What is included each month, and what happens past it, is written on the card. Prices are monthly; on yearly billing an add-on is twelve months of its price, charged once a year with the plan.
Business phone
A crewduo number that rings your team and texts from your business, not a personal mobile. Priced per line - pick one option per line.
Call intelligence
Know what was said on every call without listening to all of them.
AI receptionist
Answers the calls your team cannot, books the work, and never puts anyone on hold. One option at a time - move up or down whenever.
AI Website Chat
a month
Answers questions on your booking site and turns the conversation into a request.
No phone line needed.
AI Copilot
a month
Ask for it instead of clicking for it: it finds clients, jobs and invoices and proposes changes, and nothing is saved until you confirm.
Comes with its own 14-day trial. No phone line needed.
Extra seat
per user, a month
One more person with their own login, on Van or Crew.
Extra storage
per 50 GB, a month
More room for photos, documents and receipts.
Usage credit
from $25
Top up once, and calls, texts and AI minutes past what is included come out of the balance instead of a surprise invoice. Auto top-up keeps the lines alive; at zero, the extras stop rather than run up a bill.
Credit never expires.
White-glove migration
one time
We bring your clients, properties, services, prices and open jobs across from Jobber, Housecall Pro, QuickBooks or a spreadsheet, and check them with you before you go live.
Importing it yourself is free on every plan, including Free.
Weather your off-season for $15 a month
Snow in winter, lawns or pools in summer - you should not pay for a full plan while the season is over, or cancel and start again. Put the business on a seasonal hold instead: we keep your data and everything in it for one flat fee, and your plan comes back on the day you pick.
- Every login keeps working - your team can still look up clients, jobs, quotes and invoices
- Clients can still view and pay what they owe in the client portal
- Your history, documents, contracts and settings stay exactly as they are
- Keep your business phone numbers for $5 a month each - calls are not answered while you are away
- Turn it on and off yourself in Plan & subscription; come back early with one click
Up to 12 months at a time, for monthly paid plans. While on hold nothing new can be created, and the AI receptionist, texting, reminders and syncs are off. The first hold fee is charged when the month you already paid for ends.
What comes with each plan
The whole product, group by group. Open the one you care about - or read the feature pages for how each part works.
Business website 13 features
| Business website | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Hosted website, included
Your site at yourbusiness.crewduo.com - hosting, security and updates handled for you. |
- | |||
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Themes and branding
Three themes with your logo, colour, tagline, hours and service area. |
- | |||
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Page builder
Hero, text, photo carousel, services, team, reviews, FAQ, trust badges, call to action, map and contact sections. |
- | |||
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Draft and publish
Work on changes privately and publish when they are ready. |
- | |||
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Online requests and contact form
Enquiries land in your inbox, ready to become clients and requests. |
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Services and prices
Your catalogue on the site, with prices shown or hidden. |
- | |||
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Search and sharing
Titles, descriptions and share images - and hidden from search until you're ready. |
- | |||
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Review requests
Ask for a Google review after a paid invoice or a finished visit. |
- | |||
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Online booking with live times
Clients pick a service and a real free time; you choose instant booking or confirm first. |
- | |||
|
Widgets for the site you already have
Paste one line to add a request form, a lead form or online booking to your own website. |
- | - | ||
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Referral program
Client referrals with credit rewards applied to their invoices. |
- | |||
|
AI chat on your site
Answers questions and captures the request while you're on the tools. |
Add-on | Add-on | Add-on | Add-on |
|
Your own domain name
Use www.yourbusiness.ca instead of the crewduo address. On the roadmap |
- |
Client portal 15 features
| Client portal | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Code sign-in
A one-time code by email or text - no passwords for clients to manage. |
- | |||
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Client home
Next appointment, invoices to pay and recommendations at a glance. |
- | |||
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Upcoming and past appointments
Every visit, including ones waiting for a confirmed time. |
- | |||
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Reschedule and cancel
Clients move visits to free times or cancel within your cutoff. |
- | |||
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Visit photos
Photos from finished visits, shared with the client. |
- | |||
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Invoices and statements
What's owed, what's paid, and a statement on request. |
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Pay online
Card payments and autopay for invoices and deposits. |
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Accept quotes
Review, sign and accept - with a deposit when you ask for one. |
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Request a service
Pick a service, a preferred date and a time of day. |
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Book online
New and returning clients book a free time themselves. |
- | |||
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Shared documents
Files you share from the client's record - warranties, reports, permits. |
- | |||
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Profile and addresses
Clients keep their contact details, addresses and access notes current. |
- | |||
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Self sign-up
New clients create their own account from your website. |
- | |||
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Recommendations for their home
Work you've recommended, with Remind me later or No thanks. |
- | |||
|
Refer a friend
A personal link and credit toward their invoices. |
- |
Win more work 15 features
| Win more work | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Requests
Capture every enquiry - from the phone, the website or the office - in one place. |
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Quotes
Line items from your catalogue, discounts, taxes and a total the client understands. |
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Clients and properties
Every client, their addresses, contacts and history in one record. |
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Quotes and invoices as PDF
Email a tidy PDF from any plan, including Free. |
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Client options and e-signature
Clients choose optional lines and sign online or in person. |
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Quote templates
Save a quote you send often and start the next one from it - on the web or the phone. |
- | |||
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Message templates
Reusable wording for quotes, reminders and follow-ups. |
- | |||
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Branded client emails
Your logo and colour on every client email, with wording you can edit and test. |
- | |||
|
Find and merge duplicates
Spot the same client entered twice and merge them with all their history. |
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Duplicate for another client
Copy a quote or job to a new client in one step. |
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Pipeline boards
Requests, quotes and jobs as boards you move along by dragging. |
- | |||
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Follow-up board
A board of open follow-ups you move along by dragging. |
- | |||
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Recommendations
Log work a property needs, follow it up and turn it into quotes. |
- | |||
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Equipment and maintenance due
What is installed at each property, and when it next needs service. |
- | |||
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Lead capture widgets
Drop a lead form on any page you own and route it into the inbox. |
- | - |
Schedule and dispatch 15 features
| Schedule and dispatch | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Calendar
Day, week and month views, coloured by technician, team, job type or status. |
30 visits a month | |||
|
Jobs and visits
One-off and repeating jobs with statuses, prerequisites and a waitlist. |
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Visit booking with promised windows
Find a free slot, record what you promised the client, and assign the crew. |
30 visits a month | |||
|
Shifts, time off and holidays
Working hours, approved time off that blocks booking, and statutory holidays for your province. |
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Recurring contracts
Service agreements that generate visits and invoices on schedule, with a history of every change to their terms. |
- | |||
|
Dispatch board and timeline
Every technician's day as a row; drag a visit to hand it to someone else. |
- | - | ||
|
Dispatch map and routes
Each technician's route in their own colour, with numbered stops, drive times and who's closest to a job. |
- | - | ||
|
Improve this day
Suggested reshuffles and swaps you review before applying. |
- | - | ||
|
Emergency insertion and gap filling
Who can take the urgent call, and what fits a sudden gap. |
- | - | ||
|
Capacity lines and workload
How full each day is, and who is overloaded before it becomes overtime. |
- | - | - | |
|
Vans and tools
Company resources, who has them, and whether they are ready. |
- | - | ||
|
Calendar feeds
Each person's visits on Google Calendar, Outlook or Apple Calendar. |
- | - | ||
|
What-if planner
Try a week's changes in a sandbox before anything touches the real schedule. |
- | - | - | |
|
Live crew tracking
Where each technician is right now, on the dispatch map - only while clocked in, during scheduled hours or while signed in, as you choose, with a history you decide how long to keep. |
- | - | - | |
|
Branches and service zones
Several branches with their own areas, and technicians eligible by zone. |
- | - | - |
The field app 15 features
| The field app | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Today and schedule
The day's visits in order, with directions and client details. |
30 visits a month | |||
|
Check in and out
Arrival and departure times with location, for the office and the client. |
30 visits a month | |||
|
Photos
Before, during and after, attached to the visit. |
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Works offline
Keeps working without signal and syncs when it is back. |
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Quotes, jobs and bookings
Create clients, requests, quotes and visits from the phone. |
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Device lock
Face or fingerprint unlock for the app. |
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Signatures
The client signs on the phone to accept work or confirm it is done. |
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Custom forms and checklists
Your own inspection and job forms, or ready-made ones for your trade. |
- | |||
|
Time clock and drive time
Clock in, breaks, clock out and time on the road, feeding timesheets. |
- | |||
|
Expenses and receipts
Log an expense with a photo of the receipt, even offline. |
- | |||
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Time off requests
Request time off from the phone; approved time off blocks booking. |
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Recommendations on site
Log work a property needs, with photos, while you are there. |
- | |||
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Tap to pay
Take card payments in person with the phone or a card reader. |
- | - | ||
|
My earnings
Commission earned, approved and paid, for each technician. |
- | - | ||
|
Live location for the office
Shares the technician's location with the dispatch map - only if the business turns live tracking on, and only in the hours it sets. |
- | - | - |
Invoicing and payments 17 features
| Invoicing and payments | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Invoices
From jobs and visits, with your catalogue, discounts and taxes. |
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Record a payment
Cash, cheque or bank transfer recorded against the invoice. |
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Ready to invoice
Finished work waiting to be billed, in one list. |
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Online card payments
A pay link on every invoice and in the client portal, with autopay. |
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Interac e-Transfer
Your e-Transfer details on invoices, and transfers matched to the invoice for you. |
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Deposits and payment schedules
Take a deposit on acceptance and split the rest into instalments. |
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Reminders and late fees
Overdue invoices chased automatically, on your rules. |
- | |||
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Print templates and work orders
Your header and footer on quotes, invoices and job sheets. |
- | |||
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Tap to pay and card readers
In-person card payments from the phone or a reader. |
- | - | ||
|
Stacked sales taxes
GST, HST, PST and QST rates that combine the way provinces do, with a filing report. |
- | - | ||
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Credit notes
Credit part or all of an invoice, back to the invoice or the client's account. |
- | - | ||
|
Scheduled and contract invoicing
Recurring contracts billed on their own schedule. |
- | |||
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Invoice approvals
A second pair of eyes before an invoice goes out. |
- | - | ||
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Job costing and margins
Cost and margin on every quote, job and contract, and a profitability report. |
- | - | ||
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Reports hub
Revenue by service, product, job type and technician; money owed; taxes collected. |
- | - | ||
|
QuickBooks Online and Xero
Clients, invoices, payments and refunds kept in step, both ways. |
- | - | ||
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Deeper reports
Longer history and the cuts a multi-crew business asks for. |
- | - | - |
Run the business 22 features
| Run the business | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Team members and permissions
Invite your team; choose exactly what each role can do. |
2 users | |||
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Services and products catalogue
Your prices, times and materials in one catalogue. |
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Dashboard
The numbers that matter, laid out the way you like. |
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Import from other software
Bring clients and services in from a spreadsheet or a Jobber, Housecall Pro or QuickBooks export. |
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Export all your data
Download everything in your account whenever you want - it's your data. |
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Search and notifications
Find any client or job fast; hear about what needs you. |
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Two-step verification
Protect every sign-in with a second step. |
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Custom fields and forms
Your own fields and forms, or ready-made ones for your trade. |
- | |||
|
Tags on everything
Tag clients, jobs, visits, requests, quotes and invoices your way - and filter every list by tag. |
- | - | ||
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Expenses
Billable and reimbursable expenses with receipt photos. |
- | |||
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Seasonal hold
Off-season? Pause a monthly plan for a small flat fee instead of cancelling: your data and every login stay, clients can still pay, and the plan comes back on the day you pick. |
- | |||
|
Timesheets and payroll export
Hours with overtime rules, manager approval, pay rates and a payroll file. |
- | |||
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Inventory and purchase orders
Stock by location, suppliers, purchase orders and a restock log. |
- | - | ||
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Commission
Plans, a ledger and pay periods for payroll. |
- | - | ||
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Expense approval
Approve and reimburse what the crew spent. |
- | |||
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Forms marketplace
Ready-made forms for your trade, adopted in one click. |
- | |||
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Unified inbox
Email, texts and website enquiries in one thread per client. |
- | - | ||
|
File storage
Photos, documents and receipts - 2 GB on Free, up to 500 GB on Fleet. |
2 GB of files | |||
|
Custom record numbering
Quote, job and invoice numbers in your own format. |
- | - | - | |
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Activity log and audit trail
Who changed what, and when, across the account. |
- | - | - | |
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Time-boxed support access
Let support into your account for a set time, and see what they did. |
- | - | - | |
|
French, Spanish and Arabic
The app in other languages, right to left included. |
Integrations 9 features
| Integrations | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Stripe payments
Online card payments and payouts to your bank - crewduo takes no cut. |
- | |||
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Email and text delivery
Quotes, invoices and reminders sent for you - nothing to set up. |
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Stripe card readers and tap to pay
In-person payments in the field. |
- | - | ||
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QuickBooks Online
Two-way sync of clients, invoices, payments and refunds. |
- | - | ||
|
Xero
Two-way sync of clients, invoices, payments and credit notes. |
- | - | ||
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Calendar feeds
Google Calendar, Outlook, Apple Calendar and phone calendars. |
- | - | ||
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Public API and webhooks
API keys, signed webhooks and published rate limits. |
- | - | - | |
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Zapier
Connect crewduo to thousands of apps without code. |
- | - | - | |
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Import and export
Come in from Jobber, Housecall Pro or QuickBooks; leave with everything, any time. |
Business phone 9 features
| Business phone | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Local business number
One number per line, for calls and texts. |
Add-on | Add-on | Add-on | Add-on |
|
Texting from your business number
Threads in the shared inbox, tied to the client. |
Add-on | Add-on | Add-on | Add-on |
|
Ring-first routing
Ring the right people in the order you set. |
Add-on | Add-on | Add-on | Add-on |
|
Call forwarding and transfer
Forward the line you advertise; hand a live call to a colleague. |
Add-on | Add-on | Add-on | Add-on |
|
Voicemail transcripts
Read the message instead of listening to it. |
Add-on | Add-on | Add-on | Add-on |
|
Missed-call auto-text
Text them back automatically before they try someone else. |
Add-on | Add-on | Add-on | Add-on |
|
Call recording
Recorded calls, purged after 90 days. |
Add-on | Add-on | Add-on | Add-on |
|
Transcripts and AI summaries
What was said and what was agreed, in seconds. |
Add-on | Add-on | Add-on | Add-on |
|
Included minutes and texts
300 or 1,000 a month per line, with clear overage. |
Add-on | Add-on | Add-on | Add-on |
AI receptionist 9 features
| AI receptionist | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Answers calls
In your business's voice, with your greeting. |
Add-on | Add-on | Add-on | Add-on |
|
Answers questions
Hours, service area, what you charge to come out, what you do. |
Add-on | Add-on | Add-on | Add-on |
|
Captures requests
Name, address, problem and your intake questions. |
Add-on | Add-on | Add-on | Add-on |
|
Books a real slot
Finds availability and books, or holds the slot for you to confirm. |
Add-on | Add-on | Add-on | Add-on |
|
Reschedules and cancels
For clients it recognises, within your rules. |
Add-on | Add-on | Add-on | Add-on |
|
Escalates emergencies
Passes the urgent ones to a person straight away. |
Add-on | Add-on | Add-on | Add-on |
|
Texts and web chat
The same receptionist on your texts and your website. |
Add-on | Add-on | Add-on | Add-on |
|
Transcripts and summaries
What was said, what was agreed, what it did. |
Add-on | Add-on | Add-on | Add-on |
|
Test drive before it answers
Try it on a demo line before a client ever reaches it. |
Add-on | Add-on | Add-on | Add-on |
AI that does the admin 4 features
| AI that does the admin | Free | Van | Crew | Fleet |
|---|---|---|---|---|
|
Setup assistant
Builds your services, prices and settings from a conversation. |
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|
AI help writing recommendations
Turns a technician's quick note into a clear recommendation. |
- | |||
|
AI Website Chat
Answers on your site and captures the request - no phone line needed. |
Add-on | Add-on | Add-on | Add-on |
|
AI Copilot
Find and change things by asking; you confirm every change. |
Add-on | Add-on | Add-on | Add-on |
The things people ask before signing up
Is the free plan really free?
Yes - no card, no time limit, two people. It runs the work: clients, requests, quotes, jobs, visits, the calendar and the mobile app, with quotes and invoices emailed as PDFs and payments recorded by hand. What it does not include is the client-facing side: your website, online booking, the client portal and taking money online start on Van.
How does the free trial work?
There is one free trial: 14 days on Fleet, the plan with every feature, and no card. Every other plan is bought straight away. If you choose a plan while the trial is running, nothing is charged until the day the trial ends - that is the day your first payment is taken.
If I pay yearly, how are add-ons billed?
A subscription has one billing period, so on yearly billing the add-ons are yearly too: twelve months of each add-on's monthly price, charged once a year alongside the plan. Only the plan itself gets the yearly discount. Usage past what an add-on includes is paid only from prepaid usage credit - when the credit is used up the extras stop, and nothing is billed afterwards.
What happens when I add the fourth person?
Van covers three. The fourth is $12 a month, and so is every one after that, up to fifteen. If you would rather move up, Crew covers eight and adds dispatch, stock, timesheets and job costing - the builder above shows which is cheaper for your numbers.
Do I have to take a phone line?
No. crewduo sends your quotes, invoices and reminders by email on every plan. A line is for shops that want the business calling and texting from one number instead of someone's mobile - and the AI receptionist needs one, because it has to answer a real phone.
What if we go over the included minutes or texts?
Calls are $0.04 a minute and texts $0.02 after what your line includes; AI receptionist minutes past the plan are $0.25. Those extras are paid only from prepaid usage credit, never billed afterwards: top up (or turn on auto top-up) and they come out of the balance, and when the credit is zero the extras stop.
We are a seasonal business. Do we pay all year?
No. Put the business on a seasonal hold for the off-season: $15 a month keeps your data and every login, and clients can still pay their invoices. Keep your phone numbers for $5 a month each. You pick the day your plan comes back, and can come back sooner from Plan & subscription.
Can I change plans or add-ons mid-month?
Yes, either way. Plans and seats are prorated to the day. Each add-on group runs one option at a time, so moving from Receptionist Lite to Plus in your busy month switches you over immediately and back down when you ask.
Where does our data live?
In Canada. Your database, files and backups are in Canadian data centres, and we list every exception - card processing, email, texts and calls, address lookup, push notifications - on the Made in Canada page. Export everything, any time, on any plan.
What does it cost to get our history in?
Nothing, if you import it yourself - clients and services come in from a spreadsheet or a Jobber, Housecall Pro or QuickBooks export on every plan. If you would rather we did it, white-glove migration is $199 once.
How does crewduo's pricing compare with Jobber, Housecall Pro and ServiceTitan?
crewduo publishes every price, has a free plan and includes three users on Van. Jobber and Housecall Pro price in US dollars with one user on their first plan, and ServiceTitan prices on request. See the side-by-side comparison, checked against each company's own website.
Why are prices in CAD?
crewduo is Canadian and bills Canadian businesses in Canadian dollars. Working in the United States? Switch to USD above.
Get your crew off spreadsheets this week
The free plan runs the work for as long as you like. Want to see everything first? There is a 14-day free trial on Fleet, our top plan with every feature - no card needed.